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UX & ResearchIntermediate

User Journey Builder

Design detailed user journeys covering customer actions, touchpoints and pain points. ``

Prompt
Act as a UX Researcher and Product Designer.

Create a User Journey based on:

{{scenario}}

Target User:

{{user}}

Goal:

{{goal}}

For each journey stage provide:

- User Goal
- User Action
- Touchpoint
- System Interaction
- Pain Point
- Opportunity
- Success Measure

Identify:

- Friction
- Risks
- Missing Experiences
- Improvement Opportunities

Return:

1. User Journey Map
2. Pain Points
3. Opportunities
4. UX Recommendations

Replace the highlighted variables with information about your own product, feature or business objective before using the prompt.

{{scenario}}{{user}}{{goal}}

Example in action

See how this prompt transforms a real input into a structured result.

Example input

User wants to book a doctor appointment online.

Example output

Stage: Search Doctor Goal: Find available specialist Pain Point: Unclear availability Opportunity: Add appointment filters Success Measure: Appointment booking completion rate

Tags

user-journeyux-researchcustomer-experience